Industry

We know
Telco, Media & Gaming

With the goal of providing expertise, resources and technologies, Agic Technology supports telecommunications and gaming companies through innovative solutions, managing highly complex projects characterized by a high level of information systems integration.

Telco, Media & Gaming
System Integration

Innovative solutions for constantly growing sectors, like online gaming, multimedial and connection, in constant technological evolution, that put user experience at the centre of the business

Solutions

  • Sales Force Automation management
  • Integrated management solutions (ERP CRM)
  • Mobile application for managing on-site installation and maintenance works
  • Winnings data collection document system
  • Anti-money laundering fulfillment
  • Reporting & Analysis
  • Multimedia storage management
  • Credit recovery management
  • Websites and web Portals, User Interface Design, Web application development integrated with the organization systems
  • Customer Experience and Digital Marketing Analysis

Areas

  • Order Entry
  • Field Service
  • Trouble Ticketing
  • Call Center & Customer Care
  • Risk Management
  • Privacy, D.Lgs. 231, GDPR
  • Sales Management
  • Connectivity coverage check
  • Movie archives
  • AWP and VLT machines rental

References

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